The shipping time of the hair depends on where it is dispatched. We have warehouses based in both China and the US. It takes 2 to 5 working days to arrive from US warehouse, and 4 to 7 working days from China warehouse.
2. HOW DO I KNOW IF I HAVE PLACED AN ORDER SUCCESSFULLY?
Once your order is placed successfully, an email will be sent to you from our system which includes your order details for you to check.
3. WHAT PAYMENT METHOD DO YOU HAVE?
Donmily supports payment methods via Strip, Paypal and Zip quadpay. And specifically, 4 interest-free equal payments via Paypal and Zip quadpay.
4. HOW DO I MAKE A RETURN?
Please contact us first and let us know your order id. Then we will provide you with instructions and a return address to ship the hair back. All returned items will be inspected to see if you are qualified for a refund.
5.HOW CAN I CONTACT YOU?
You can contact us by sending email to email@example.com, sending SMS to (562)259-8314 or DM us from Instagram(@donmily_hair). Our service team will get back to you as soon as possible and help you resolve any concern.