Please contact us first and let us know your order id. Then we will provide you with instructions and a return address to ship the hair back. All returned items will be inspected to see if you are qualified for a refund.
HOW LONG DOES THE HAIR TAKE TO ARRIVE?
The shipping time of the hair depends on where it is dispatched. We have warehouses based in both China and the US. It takes 2 to 5 working days to arrive from US warehouse, and 4 to 7 working days from China warehouse.
HOW CAN I CONTACT YOU?
You can contact us by sending email to firstname.lastname@example.org, sending SMS to (562)259-8314 or DM us from Instagram(@donmily_hair). Our service team will get back to you as soon as possible and help you resolve any concern.