1. HOW LONG DOES THE HAIR TAKE TO ARRIVE?

The shipping time of the hair depends on where it is dispatched. We have warehouses based in both China and the US. It takes 2 to 5 working days to arrive from US warehouse, and 4 to 7 working days from China warehouse.

2. HOW DO I KNOW IF I HAVE PLACED AN ORDER SUCCESSFULLY?

Once your order is placed successfully, an email will be sent to you from our system which includes your order details for you to check.

3. WHAT PAYMENT METHOD DO YOU HAVE?

Donmily supports payment methods via Strip, Paypal and Zip quadpay. And specifically, 4 interest-free equal payments via Paypal and Zip quadpay.

4. HOW DO I MAKE A RETURN?

Please contact us first and let us know your order id. Then we will provide you with instructions and a return address to ship the hair back. All returned items will be inspected to see if you are qualified for a refund.

5.HOW CAN I CONTACT YOU?

You can contact us by sending email to support@donmily.com, sending SMS to (562)259-8314 or DM us from Instagram(@donmily_hair). Our service team will get back to you as soon as possible and help you resolve any concern.

Ginger Hair Color Curly Hairstyles Lace Front Human Hair Wigs

Home Donmily #30 Brown Ginger Color Jerry Curly Wigs 13*4 Lace Frontal Pre Plucked Natural Hairline

4.8

based on 15 reviews

67% (10)
33% (5)
0% (0)

All(15)

photo(1)

favourable comment(10)

negative comment(0)

D*****Sep/06/2022

5.0

Quality

Service

Shipping

Amazing Customer service
I had trouble with getting the transaction to go through the first few times but when I contacted them everything was settled in timely manner and I got my hair very quickly. I love the quality of it so much and I can’t wait to order from them again

C*****Aug/22/2022

4.7

Quality

Service

Shipping

Thank you for all your help
Thanks, Donmily, for all your help, I have received the hair, and I can’t wait to install it for my first day of senior year in college!

P*****Jun/28/2022

5.0

Quality

Service

Shipping

BUY THIS WIG
This hair is so beautiful and thick. I received so many compliments. I definitely will recommend this hair to my family and friends and most definitely will be ordering from this company again.

B*****Jun/22/2022

5.0

Quality

Service

Shipping

Jerry curl wig
I love this wig by far my favorite wig the lace melts so easy the knots are not to big the wig is great but the free girls are even better the lashes they come with are so pretty and the other stuff is well thought out

N*****Jun/04/2022

5.0

Quality

Service

Shipping

GET THIS WIG
This hair is everything ! It’s super soft, no shedding, and the curls are amazing ! Communication was on point PERIOD, and I got the package in the blink of an eye !

A*****Jun/02/2022

4.7

Quality

Service

Shipping

Nice color
I love the color of the wig and style! Came in good timing and great condition.

B*****Apr/27/2022

4.0

Quality

Service

Shipping

I love it.
This is the first time I have ever reviewed a product.. this hair is lit , I love it.. I will surely buy again from this vendor, I have washed it like 3x and it's still soft and beautiful...

A*****Apr/25/2022

5.0

Quality

Service

Shipping

Beautiful Purchase
The hair is beautiful. It is soft and easy to manage. I like the baby hair and the Frontal lace, giving a more natural appeal.

B*****Apr/25/2022

4.4

Quality

Service

Shipping

Beautiful Purchase
Very full, quick shipping, very little shedding, no bad smell.

K*****Apr/20/2022

5.0

Quality

Service

Shipping

Love the Color This Wig fits perfect
this was a 13x4 wig instead other then that I love this wig it was easy to install and it fits my head so well with the band. It stains a lot from the dye. After I wore it I took it out washed it and now the hair barely stains. I’m in love with this wig in color and decided to purchase some braiding hair so I can do my hair in this color as well.

1 2

Hair Type	JERRY CURLY HAIR WIGS
Cap Size	Average (Head Circumference：22"-22.5" )
Color	Brown Ginger Colored Wigs
Length	16-24 inches
Package	1 pc
Density	150%

Shipping Policy

Order would be shipped asap after 24 hours payment verification.Business days are from Monday to Friday.And do not include weekends or public holidays.

Warehouse	Destination	Shipping Method	Time to arrive			Shipping company
California,US	US		Western part of US	Middle part of US	Eastern part of US
		Free shipping	1-2 working days	2-3 working days	3-4 working days	USPS
		Overnight express	1 working day	2 working days	3 working days	USPS,UPS
China	US	Free shipping	3-4 working days			UPS
	Canada,Europe,UK	Free shipping	3-4 working days			DHL,TNT
	Africa	Table price shipping	3-7 working days			DHL,TNT
	Brazil	Economic shipping	15-25 working days			Brazil Post Express
Lagos,Nigeria	Nigeria	Free shipping	3-5 working days			DHL
Shipping time			Within 48 hours,in 24 hours most of the time

✦ 1. Express doesn't accept any address with PO.Box
✦ 2. Please ensure your address is correct,changing ad-dress after parcel left factory will cause extra fees which should be born by buyer.
✦ 3. One day in a week won't process orders-U.S Saturday .Shipping companies all close on Sunday.PIs choose the right shipping method with concern after Friday.
✦ 4. Orders will only be remained for 5 working days after placement when phone number missing or unclear address. Longer than that,order will be cancled and money will be returned accordingly.So pls make sure that you leave correct shipping address and telephone number when place order.

Doesn' t Accept P.O.Box

Acceptable

30 Days Return / Exchange

100% Money Back Guarantee On Each Item.

Pls contact us within 48 hours (2 days) upon you receive the item, a refund will be given once the item has been sent back in original condition.

(No refund / exchange if hair been installed, cut, washed, or have any other damage and process, pls kindly understand.)

	Buyer Pay The Shipping Cost	Seller Pay The Shipping Cost	Photo Provided	Exchange Available
Dislike/Unsuitable	YES			YES
Change Style Or Color	YES		YES	YES
Shipping Wrong Items		YES	YES	YES
Quality Problem		YES	YES	YES
Artificial Reason	NO	NO	NO	NO

Money will be refunded within 3 work days after we received the hair with original condition.

Return Address

Contact Name

Address

Zip Code

Phone Number

Note

Donmilymall Return Service

Unibarns ship center 9820 Bell Ranch Dr#101 Santa Fe Springs CA 90670, United States

90670

562-777-8887

Customized Wig Can Not Be Returned.

Common return problems

1. HOW DO I MAKE A RETURN?
Pls contact us first on our website and let us know your order number. Then we will provide you with instructions and a return address to ship your set back. All returned items will be inspected to see if you have the qualify for a refund.
2. WHAT IS THE RETURN PERIOD?
We will provide a RETURN period on unopened hair within (15) days of the date that you receive your hair.
3.DO I HAVE TO PAY FOR THE SHIPPING OF MY RETURN?
Yes, you are responsible for all return shipping costs. We recommend that you send your return with USPS, Because Hair will not be responsible for lost returns.
4. MAY I RETURN MY hair WITHOUT CONTACT YOU?
No. You must contact us prior to sending your return, as the return address may be different from the address your order was originally shipped from. Please note that refunds for merchandise returned without contacting us cannot be guaranteed.
5.WHEN WILL I RECEIVE MY REFUND?
A full refund will be provided to the original method of payment after we have received, inspected and confirmed. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund. Some financial institutions can take up to 3 business days to process the refund. Please allow a few business days for your financial institution to reflect the refund on your statement prior to contacting us.
6. HOW MAY I CONTACT YOU?
You may contact us on our website or our email. Our team operates seven days a week, 24 hours a day. We always guarantee a response within 24 hours and will be happy to help you!
IF YOU HAVE ANY OTHER QUESTIONS, BE FREE TO E-MAIL US ON OUR WEBSITE.WE'RE HERE TO HELP!