1. HOW LONG DOES THE HAIR TAKE TO ARRIVE?

The shipping time of the hair depends on where it is dispatched. We have warehouses based in both China and the US. It takes 2 to 5 working days to arrive from US warehouse, and 4 to 7 working days from China warehouse.

2. HOW DO I KNOW IF I HAVE PLACED AN ORDER SUCCESSFULLY?

Once your order is placed successfully, an email will be sent to you from our system which includes your order details for you to check.

3. WHAT PAYMENT METHOD DO YOU HAVE?

Donmily supports payment methods via Strip, Paypal and Zip quadpay. And specifically, 4 interest-free equal payments via Paypal and Zip quadpay.

4. HOW DO I MAKE A RETURN?

Please contact us first and let us know your order id. Then we will provide you with instructions and a return address to ship the hair back. All returned items will be inspected to see if you are qualified for a refund.

5.HOW CAN I CONTACT YOU?

You can contact us by sending email to support@donmily.com, sending SMS to (562)259-8314 or DM us from Instagram(@donmily_hair). Our service team will get back to you as soon as possible and help you resolve any concern.

Donmily Best Quality Lace Front Kinky Curly Human Hair Wigs 13X4 Lace Wigs 100% Virgin Human Hair

Home Donmily Kinky Curly Human Hair Wig 13x4 Lace Frontal Wig Pre Plucked Favorable Price

4.8

based on 18 reviews

56% (10)
44% (8)
0% (0)

All(18)

photo(7)

favourable comment(10)

negative comment(0)

K***** Jan/21/2023

5.0

Quality

Service

Shipping

Good buy

True to length, very soft hair, hairline is plucked. Hair has no weird smell. Will do an update review in another week or two.

S***** Dec/28/2022

5.0

Quality

Service

Shipping

It doesn’t shed great texture

I love the hair it was great quality thick with no shedding. The only issue I had was that the lace was unbleachable but other than that we still installed it made it work.

K***** Dec/09/2022

5.0

Quality

Service

Shipping

Best Human Hair Wig Ever

The quality of this human hair wig was top notch. I will be ordering from this site again!!!

S***** Nov/21/2022

5.0

Quality

Service

Shipping

Love it

The hair was so full and soft,a slight smell but was very manageable and no tangles bought this wig in a 24inch 13x4. Beautiful wig got so much compliments as to how natural it looked..

M***** Sep/12/2022

5.0

Quality

Service

Shipping

Absolutely love it and the delivery time is always fast!

This is my 3rd or 4th time ordering this hair! Absolutely love it and the delivery time is always fast!

K***** Aug/25/2022

4.4

Quality

Service

Shipping

Will definitely buy again.

am absolutely in love with this hair. It is beautiful, bouncy, soft...all around good hair. I didn’t bleach the knots long enough because I had somewhere to be but they took well. Lace was nice. Will definitely buy again.

A***** Jul/15/2022

5.0

Quality

Service

Shipping

I LOVE THIS HAIR !

I LOVE THIS HAIR ! It has very little shedding & looks amazing when dry.

M***** May/13/2022

4.7

Quality

Service

Shipping

t still looks so good.

it is a curly hair when I stretch it it goes pass my boobs. And guess what?? It came in three days. I’ll post another when I install it. I’ve had this hair now for almost a month and it still looks so good.

N***** Mar/25/2022

4.7

Quality

Service

Shipping

nice seller

Great quality hair, very soft and you will get great value for your money. The customer service is great also. They ship right away

C**e Mar/11/2022

4.4

Quality

Service

Shipping

my first wig,really nice

my first time installing a wig think i did a good job, please like !!

1 2

Hair Type	Kinky Curly Wig
Cap Size	Average (Head Circumference：22"-22.5" )
Lace Size	13x4 Lace Front
Color	Natural Black
Length	16-24 inches
Package	1 pc
Density	150%
Description	The 13x4 lace frontal wig has a 13-inch wide lace that covers the entire hairline and a 4-inch long lace. 13 inches wide provides more flexibility and creativity in styling, it fits most forehead widths, and it offers the wearer a variety of styles.

Shipping Policy

Order would be shipped asap after 24 hours payment verification.Business days are from Monday to Friday.And do not include weekends or public holidays.

Warehouse	Destination	Shipping Method	Time to arrive			Shipping company
California,US	US		Western part of US	Middle part of US	Eastern part of US
		Free shipping	1-2 working days	2-3 working days	3-4 working days	USPS
		Overnight express	1 working day	2 working days	3 working days	USPS,UPS
China	US	Free shipping	3-4 working days			UPS
	Canada,Europe,UK	Free shipping	3-4 working days			DHL,TNT
	Africa	Table price shipping	3-7 working days			DHL,TNT
	Brazil	Economic shipping	15-25 working days			Brazil Post Express
Lagos,Nigeria	Nigeria	Free shipping	3-5 working days			DHL
Shipping time			Within 48 hours,in 24 hours most of the time

✦ 1. Express doesn't accept any address with PO.Box
✦ 2. Please ensure your address is correct,changing ad-dress after parcel left factory will cause extra fees which should be born by buyer.
✦ 3. One day in a week won't process orders-U.S Saturday .Shipping companies all close on Sunday.PIs choose the right shipping method with concern after Friday.
✦ 4. Orders will only be remained for 5 working days after placement when phone number missing or unclear address. Longer than that,order will be cancled and money will be returned accordingly.So pls make sure that you leave correct shipping address and telephone number when place order.

Doesn' t Accept P.O.Box

Acceptable

30 Days Return / Exchange

100% Money Back Guarantee On Each Item.

Pls contact us within 48 hours (2 days) upon you receive the item, a refund will be given once the item has been sent back in original condition.

(No refund / exchange if hair been installed, cut, washed, or have any other damage and process, pls kindly understand.)

	Buyer Pay The Shipping Cost	Seller Pay The Shipping Cost	Photo Provided	Exchange Available
Dislike/Unsuitable	YES			YES
Change Style Or Color	YES		YES	YES
Shipping Wrong Items		YES	YES	YES
Quality Problem		YES	YES	YES
Artificial Reason	NO	NO	NO	NO

Money will be refunded within 3 work days after we received the hair with original condition.

Return Address

Contact Name

Address

Zip Code

Phone Number

Note

Donmilymall Return Service

Unibarns ship center 9820 Bell Ranch Dr#101 Santa Fe Springs CA 90670, United States

90670

562-777-8887

Customized Wig Can Not Be Returned.

Common return problems

1. HOW DO I MAKE A RETURN?

Pls contact us first on our website and let us know your order number. Then we will provide you with instructions and a return address to ship your set back. All returned items will be inspected to see if you have the qualify for a refund.
2. WHAT IS THE RETURN PERIOD?

We will provide a RETURN period on unopened hair within (15) days of the date that you receive your hair.
3.DO I HAVE TO PAY FOR THE SHIPPING OF MY RETURN?

Yes, you are responsible for all return shipping costs. We recommend that you send your return with USPS, Because Hair will not be responsible for lost returns.
4. MAY I RETURN MY hair WITHOUT CONTACT YOU?

No. You must contact us prior to sending your return, as the return address may be different from the address your order was originally shipped from. Please note that refunds for merchandise returned without contacting us cannot be guaranteed.
5.WHEN WILL I RECEIVE MY REFUND?

A full refund will be provided to the original method of payment after we have received, inspected and confirmed. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund. Some financial institutions can take up to 3 business days to process the refund. Please allow a few business days for your financial institution to reflect the refund on your statement prior to contacting us.
6. HOW MAY I CONTACT YOU?

You may contact us on our website or our email. Our team operates seven days a week, 24 hours a day. We always guarantee a response within 24 hours and will be happy to help you!
IF YOU HAVE ANY OTHER QUESTIONS, BE FREE TO E-MAIL US ON OUR WEBSITE.WE'RE HERE TO HELP!